Killeen Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality Killeen Moving Company

The quality of a move is just as essential as the payment lumped together with it, if not more. You shouldn’t leave your stuff to the care of Killeen movers who aren’t keeping track of how useful their methods are. That’s a problem waiting to happen and inflates the possibility of your items being banged up during transit. Here at A-1 Freeman Moving Group, we’ve got a huge emphasis on confirming we provide our customers with the most outstanding Killeen moving experience they can conceivably have amid an already wild time.

customer service is critical in moving companies We carry out this through our Quality Assurance Program. A large portion of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to each of our customers so that we can monitor how well we performed during our processes. It has questions that deal with each step in the process jumping off with the introductory sales call all the way through to the final delivery. This empowers us to get feedback directly from the folks whose opinion matters the most, our customers!

We record all of these stats in an effort to get a look at a all-inclusive image of how we’re performing. If we spot that there’s an area that’s having some problems, we’ll be able to modify our process and squash the issue for the future. By constantly developing our methods, we’re able to stay leaps and bounds ahead of everyone else when it comes to providing unvarying, superior customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, be sure you’re hiring a professional moving company that has a sound plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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