What to Expect with Your International Residential Move

International moves have a tendency to be taxing. Take it easy. We know how to tackle the difficulties, given that we’ve relocated people across oceans and continents in the time we’ve been in business. Regardless of whether you’re going from Killeen to London or Paris or Stuttgart or Rome or Bombay or Bangkok or Beijing or Brisbane  – or from anywhere in the states to anywhere else – we’ll get your household where it’s got to go. We assume total responsibility for your international move during …

The Moving Process

These are the steps you can rely on us taking:

FREE Ballpark Pricing

With an international move, particularly, you’ll want some idea up front of what you’ll be billed for such a move. Call us. Speak with us. Tell us where you’ll be going, when you would prefer to or must go, and what kind of a move you’d need us to perform for you. Reflecting our long experience with global moving, we’ll give you a free ballpark estimate. This may or may not be the final price. Further consultation with you will help determine that. But at least you’ll have a fair approximation of what to expect, price-wise, in advance of signing on with us.

The Home Survey

To arrive at a final, accurate estimate of your move’s cost, we must survey the possessions you’ll be freighting. We have two options for accomplishing this:

1. A A-1 Freeman Moving Group estimator visits your home to counsel you on various elements of your move, do a walk-through of your home, and take that survey of your belongings.
2. With your mobile phone, you link directly with our estimator and perform your own home walk-through, recording a video inventory of what you need moved.

The Written Estimate

After consulting with you and analyzing your Home Survey results, we can give you a more accurate, written estimate of the financial outlay required for your international move. It takes into consideration everything associated with your move, including which moving services of ours you’ve picked.

The Customer Agreement

This is your move contract, which sets locations, move dates and times, the moving services you’ve picked, safety and insurance provisions, the price, and other details. Signing it attests that you approve of our terms and pricing and enables us to schedule your international move.

The Move Plan

To assure you of an international move that’s smooth, safe, and hassle-free, we assign you a Move Concierge – your very own, personal representative and counselor. He or she will assist you in planning your move from beginning to end. In your initial meeting, your Move Concierge will …

• establish your move dates,
• affirm the addresses involved here in the states and out of country,
• confirm which of our services you want,
• offer preliminary instruction in what your move will likely entail, and
• field your questions.

From now until your move is completed, your Move Concierge is your A-1 Freeman Moving Group “one point of contact.” You can count on him or her being well aware of the complexities of international moving and counseling you well – especially on customs laws from one country to another. In addition to giving you critical information on your specific destination country, he or she also can assist you with ...

• passports,
• visas,
• automobile titles, and
• all other essential international paperwork.

Then, as the move commences, your Move Concierge will keep you updated on the latest developments.

The Pre-Move Confirmation

As your move date advances, we’ll email or call you to see that it’s still set to go as set forth in the plan. We’ll make sure of dates, times, locations, and other important elements associated with your setting up home in another land, another culture.

Packing

Our packing options are made available to better address your needs and budget.

• Choose to do your own packing; if you prefer, we’ll send you the packing materials.
• Opt to have our movers assist in the packing. Or
• Choose to begin packing yourself and authorize us to help you by packing specialty items.

Regardless of how you want your packing taken care of, you can be confident we have a solid understanding of foreign customs laws and will see to it that your shipments are in full compliance. That includes assuring packed items are loaded into the correct overseas shipping containers, as applicable.

Loading

When the truck and crew arrive at your stateside home, they’ll introduce themselves and perform a walk-through, to get acquainted with your room layout and the goods you’re moving.

Next, they’ll take measures to safeguard your home during the process of moving you out. They’ll pad stair rails, sharp corners, doors and jambs. And they’ll lay carpet covers to keep floors dirt- and damage-free .

In loading your possessions onto the truck, our crew will make sure moving boxes are marked and classified by room to aid in their placement in your new home.

Beds, entertainment centers, swing sets and anything else that needs disassembling will be meticulously torn down by our crew at this time.

Finally, our crew performs quality checks and keeps in contact with your Move Concierge during the loading process.

Delivery

After we’ve gotten your household goods safely to your new home in your destination country, our crews unload it with great dexterity and caution. Included in our destination-country delivery services are …

• using protection pads and carpet covers to keep your new home as it was before the move throughout the move-in,
• systematic unloading – unloading your belongings into the rooms you indicate,
• reassembling those things that were disassembled for the move,
• unpacking – just tell us; we’ll do it, and
• debris removal – where, if you like, we’ll get rid of all the empty moving boxes and supplies when the unpacking is finished.

The Post-Move Follow-up

At the conclusion of your international move, your Move Concierge will contact you to ...

• discuss it with you,
• examine how well we provided the services you chose
• talk with you about any lingering concerns, and
• THANK YOU for engaging us at A-1 Freeman Moving Group!