What to Expect with A-1 Freeman Moving Group Employee Relocation Services When you employ us as your moving company, seeing that you remain productive and profitable in every phase of your corporate relocation is one of our major commitments. One way we assure this – one very significant way – is to partner with you in the relocation of your employees. To that purpose, we provide you with a wide range of employee relocation services that are unequaled in the industry. And just as focused and efficient as we are in carrying out your office move, we’re equally so in the way we handle employee relocation. Our practices greatly aid in relieving the headaches of moving. That keeps your employees productive and, as a result, makes your corporate relocation a gratifying experience for everyone. Our Employee Relocation Process These are the steps you can count on us taking: Corporate Needs Assessment Our field representatives get together with you up front to gain information about each issue impacting your corporate move – including not just what’s slated for the move but also who’s slated for the move. We’ll also review whatever move policy you’ve initiated to ensure that our services accommodate its prescriptions. Our objective in this preliminary consultation or series of consultations is to get familiar with your company, your corporate relocation needs, and your desires. Using the assessment that we prepare after our talks with you, we’ll present you with a written estimate. Corporate Profile This document, which we create before we agree to your first move, defines your corporate relocation needs in full. It also uses information from our preliminary talks with you to accurately call out what you’ve decided are tasks we, A-1 Freeman Moving Group ... are “Always Authorized” to carry out, are authorized to “Use Our Discretion” in performing, must first “Call for Authorization” before executing, or are “Never Authorized” to perform. When you’ve consented to the provisions of this document as well as our terms and pricing, the move planning can commence. We’ll consult this document constantly {{throughout your move. Employee Education A A-1 Freeman Moving Group Move Concierge will initiate contact with your employees being relocated to go over each employee’s relocation needs, define our services and how we handle them, and discuss what type of help the Move Concierge will provide. In the initial contact, the Move Concierge will give your employees an explanation of ... the fundamentals of moving, our in-home and video inventorying procedure, our insurance coverage, shipment dates and spreads, their company’s corporate move policy, and how A-1 Freeman Moving Group actually assists children and families in coping with the relocation process. Employee Move Assistance The wide-ranging services we offer every one of your being relocated and their families comprise ... real-estate assistance to lessen overarching relocation costs and headaches for your company and your employees – given A-1 Freeman Moving Group’s joining with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing; A-1 Freeman Moving Group SourceOne Service to make the moving process more understandable for your employees – managed by their personal Move Concierge, who serves as the employee’s single point of contact and appoints a driver crew to take charge of their move from first stage to last; packing assistance; delivery of packing provisions for self-pack; comprehensive loading, moving, and unloading services; tear-down and, after the move, putting back together pieces like beds, entertainment centers, swing sets, etc.; and vehicle transport – cars, trucks, motorcycles ... even ATVs and boats. Other services can be provided as well, as authorized by the provisions of the corporate move policy and the terms of the move agreement. Frequent Communication Over the course of the relocation process, the Move Concierge communicates constantly with your employees, seeing that they get ... Move Concierge assistance as needed, 24 hours a day, online move status updates 24 hours a day, at least 70 communications while the move is in progress, including assistance from others besides the Move Concierge who can help ensure as trouble-free a move as possible, pro-active customer service to prevent minor hiccups from becoming full-scale setbacks, responsive service – such as immediately calling back when employees have questions or concerns, and communication post-move – even through final claims resolution, where claims are, in fact, filed. Post-Relocation Follow-up After we’ve relocated an employee, the Move Concierge will phone that employee to conduct a short, convivial post-move survey. This, essentially, is a wrap-up “quality check” to see how professionally your employee thinks the relocation was carried out, how well we lived up to his or her expectations, and what, if any, issues may remain. Getting a handle on these things helps us constantly revolutionize our services and our move performance. When all is said and done, our Move Concierge will give your employees a big THANK YOU for the pleasure of serving each and every one of them! read what others have said about us Request a free quote